Welcome to the Chortau Dash Cam Manual, your essential guide to understanding and using your Chortau dash camera. This manual covers models like the B-T002 and B-T13, providing step-by-step instructions for installation, settings, and troubleshooting to ensure optimal performance and safety on the road.
Overview of the Chortau Dash Cam Models
The Chortau Dash Cam series offers a range of models designed for high-quality recording and ease of use. The B-T002 features a 4-inch screen and dual lenses for front and rear coverage, while the B-T13 includes a 3-inch display and 1080P resolution. The B-T19 model boasts 1080P FHD recording and advanced features like night vision and a G-sensor. Each model is equipped with GPS for location tracking and supports micro SD cards up to 32GB. These cameras are built for durability and provide reliable performance in various vehicle types.
Importance of Reading the Manual
Reading the Chortau Dash Cam manual is crucial for optimal performance and safety. It provides essential guidance for installation, feature activation, and troubleshooting. Understanding the setup process ensures proper functionality, while familiarizing yourself with settings like GPS, night vision, and loop recording enhances your driving experience. The manual also covers warranty details and customer support options, helping you address issues quickly. By following the instructions, you can avoid common mistakes, extend the device’s lifespan, and make the most of its advanced features for reliable recording and peace of mind on the road.
Chortau Customer Support Information
Chortau offers dedicated customer support to address any questions or issues with your dash cam. For assistance, contact their support team at support@chortau.cc, ensuring to include your order ID for prompt service. They aim to respond within 24 hours, providing solutions for installation, troubleshooting, or warranty inquiries. Chortau also offers a 1-year warranty for most models, covering manufacturing defects. Their after-sales service includes return and replacement options, ensuring customer satisfaction. Feel free to reach out for help in optimizing your dash cam experience.
System Requirements and Compatibility
The Chortau Dash Cam requires a 32GB Class 10 micro SD card for optimal performance. It is compatible with most vehicle types and operates effectively in temperatures between -20°C to 60°C, ensuring reliability in various environmental conditions.
Supported Micro SD Card Specifications
The Chortau Dash Cam supports a 32GB Class 10 micro SD card for optimal performance. Ensure the card is formatted in the camera menu before use. A Class 10 card is essential for smooth video recording and loop functionality. Avoid using lower-class cards, as they may cause performance issues. For best results, use a high-quality micro SD card from reputable brands to ensure reliable operation and prevent data loss. Always format the card within the camera menu to maintain compatibility and functionality.
Compatibility with Vehicle Types
The Chortau Dash Cam is designed to be universally compatible with most vehicle types, including cars, trucks, and SUVs. It operates on a 12V-24V DC power system, making it suitable for both standard and heavy-duty vehicles. The dash cam can be easily installed using the cigarette lighter socket or hardwired for a cleaner setup. It is also compatible with vehicles equipped with advanced systems like lane departure warnings. For vehicles without a built-in monitor, an external screen or mobile app connection is recommended for optimal use. Ensure your vehicle’s electrical system supports the dash cam’s power requirements for proper functionality.
Operating Temperature and Environmental Conditions
The Chortau Dash Cam is designed to operate effectively in temperatures ranging from -10°C to 60°C (14°F to 140°F). It is suitable for use in most vehicle environments, including both hot and cold climates. Avoid exposing the device to direct sunlight for extended periods, as it may affect screen visibility. The dash cam is also resistant to normal humidity levels but should be protected from direct moisture. Ensure the device is kept clean and dry to maintain optimal performance and longevity.
Installation and Setup
Mount front and rear cameras securely, connect the car charger, and hide cables neatly. Sync the rear camera with the front unit and format the micro SD card before first use.
Mounting the Front and Rear Cameras
To ensure optimal performance, mount the front camera on the windshield and the rear camera on the rear window. Use the included adhesive mounts for a secure fit. Adjust the camera angles to capture the entire road view. For the rear camera, connect the rear cam cable and ensure it is synced with the front unit. Hide extra cables neatly in the interior panels for a clean installation. Make sure both cameras are level and firmly attached to avoid any movement while driving. This setup ensures clear recording and enhances safety on the road.
Connecting the Car Charger and Hiding Cables
Connect the car charger to the dash cam and plug it into your vehicle’s cigarette lighter or USB port. Route the power cable along the dashboard and hide it in the interior panels for a neat installation. Use cable clips or adhesive strips to secure loose wires. Ensure all connections are firm to avoid disconnections while driving. Tuck the rear camera cable into the trim or under the roof lining for a clean look. This setup keeps your car’s interior organized and ensures reliable power supply to the dash cam. Proper cable management enhances safety and reduces distractions.
Hardwiring the Dash Cam for Parking Monitor
Hardwiring your Chortau dash cam enables the parking monitor feature, providing 24/7 surveillance. Connect the red wire from the rear cam cable to your vehicle’s fuse box for constant power. Ensure the red wire is linked to a fuse that activates with ignition or always-on power. Tuck the cables into the trim or under the dashboard for a seamless install. Secure all connections firmly to avoid interference. Test the setup to confirm the parking monitor activates when the engine is off. This ensures continuous protection and peace of mind while your vehicle is parked. Consult a professional if unsure.
Syncing the Rear Camera with the Front Unit
To sync the rear camera with the front unit, connect the rear camera cable to the designated port on the front dash cam. Turn on the device and navigate to the menu settings. Select the “rear camera” option and enable it. Ensure the rear camera is properly aligned and secured. Format the micro SD card before use to avoid synchronization issues. Test the setup by recording a short video to confirm both cameras are functioning and synced correctly. Proper synchronization ensures seamless dual recording and enhanced security for your vehicle.
Features of the Chortau Dash Cam
The Chortau Dash Cam offers high-quality video recording, loop recording, and emergency recording with G-sensor. It includes a parking monitor, night vision, and GPS for location tracking.
GPS and Location Tracking
The Chortau Dash Cam features built-in GPS, enabling precise location tracking. When the device starts, GPS automatically connects, embedding coordinates into recorded videos. This allows users to view their route history and track their vehicle’s movements. To access GPS data, install GX Player, a recommended software for playback. Ensure your time zone is correctly set in the settings for accurate tracking. GPS enhances safety and provides valuable evidence in case of incidents, making it a key feature for drivers seeking detailed journey documentation.
Night Vision and Low-Light Recording
The Chortau Dash Cam excels in night vision and low-light recording, ensuring clear footage even in dark conditions. Equipped with advanced sensors and WDR (Wide Dynamic Range) technology, it captures balanced images in low-light environments; Night vision mode enhances visibility, reducing glare from headlights and improving clarity. This feature is crucial for drivers, providing reliable evidence and enhancing safety during nighttime driving. Adjust exposure settings in the menu to optimize low-light performance for your specific needs, ensuring crisp and detailed video quality around the clock.
Loop Recording and Memory Management
The Chortau Dash Cam features seamless loop recording, which automatically overwrites older files when the memory card is full. This ensures continuous recording without manual intervention. The dash cam supports up to 32GB micro SD cards, with adjustable loop durations to suit your needs. Memory management is efficient, allowing the camera to maintain storage space by cyclically recording and deleting outdated footage. This feature is ideal for long drives, ensuring your device never runs out of storage and captures critical moments consistently. Proper card formatting and settings adjustments can further optimize this functionality for reliable performance on the road.
Emergency Recording and G-Sensor
The Chortau Dash Cam is equipped with an advanced G-Sensor that detects sudden impacts or sharp movements, automatically triggering emergency recording. This feature ensures critical moments are captured and protected from being overwritten. The G-Sensor sensitivity can be adjusted to minimize false triggers, allowing users to customize the settings based on their driving conditions. When an emergency event is detected, the dash cam saves a protected file that cannot be deleted by loop recording, ensuring valuable evidence is preserved for later review. This function enhances safety and provides peace of mind while driving.
Parking Monitor and Motion Detection
The Chortau Dash Cam features a built-in parking monitor that activates when the vehicle is stationary. Using its motion sensor, the camera automatically starts recording upon detecting movement near the car, providing enhanced security. This function works even when the camera is not hardwired, though continuous use may drain the battery. For optimal performance, hardwiring is recommended. The motion sensitivity can be adjusted to reduce false triggers. This feature is ideal for monitoring your vehicle in parking lots or unattended situations, offering peace of mind and added protection against theft or damage.
Settings and Configuration
The Chortau Dash Cam allows users to adjust various settings such as video resolution, exposure, WDR, screen saver, time zone, and GPS configuration for optimal performance.
Video Resolution and Quality Settings
The Chortau Dash Cam offers adjustable video resolution and quality settings to suit your needs. Models like the B-T002, B-T13, and B-T19 support resolutions ranging from 1080p to 2K. You can select between 1080p at 30fps or 1296p for higher clarity. Adjusting the bitrate ensures better video quality, while the WDR (Wide Dynamic Range) feature enhances visibility in low-light conditions. For optimal storage management, lower resolutions are available; Refer to your specific model’s manual for detailed instructions on configuring these settings to balance quality and storage efficiency.
Adjusting Exposure and WDR Settings
The Chortau Dash Cam allows you to fine-tune exposure and enable Wide Dynamic Range (WDR) for improved image quality. Exposure settings can be adjusted manually or set to auto mode for optimal lighting. WDR enhances visibility in both bright and dark areas, reducing glare and overexposure. Access these settings through the menu, where you can also select from preset options like bright, normal, or low-light modes. Adjusting these settings ensures clearer footage, especially in challenging lighting conditions, without compromising storage or performance.
Screen Saver and Auto-Shutdown Options
The Chortau Dash Cam features a screen saver mode that activates after a set period of inactivity, reducing screen glare and conserving battery life. Additionally, the auto-shutdown option powers off the device automatically under specific conditions, such as when the vehicle is turned off or when the battery level drops below a certain threshold. These settings can be customized in the menu to suit your preferences, ensuring efficient power management and preventing overheating. Adjust these options to enhance your user experience and prolong the device’s lifespan.
Time Zone and Date/Time Settings
To ensure accurate recording and GPS functionality, set your local time zone in the Chortau Dash Cam settings. Select your region from the available options to synchronize the camera’s clock with your location. The date and time can be set manually or automatically via GPS for precision. Accurate time settings are crucial for proper video timestamping and playback. If the time zone or date/time is incorrect, videos may be mislabeled, affecting evidence integrity. Adjust these settings carefully to maintain reliable recordings and avoid potential issues during playback or data analysis.
GPS and Language Configuration
Configure your Chortau Dash Cam’s GPS and language settings for optimal functionality. Enable GPS to automatically track your location, ensuring precise video geotagging. Select your preferred language from the menu to navigate settings comfortably. GPS activation may take a few minutes upon startup. Ensure the device is in an open area for a stronger signal. Correct language and GPS settings are essential for accurate tracking and user-friendly operation. Refer to the manual for specific instructions on accessing these configurations and troubleshooting any connectivity issues. Proper setup enhances overall performance and user experience.
Using the Chortau Dash Cam
Master your Chortau Dash Cam with this guide. Learn to record, playback, and manage videos, plus utilize GPS tracking and file transfers for seamless operation and monitoring.
Recording Modes and Manual Recording
The Chortau Dash Cam offers multiple recording modes to suit your needs. In normal mode, it continuously records video and audio. Loop recording automatically overwrites old files when the memory card is full. Emergency recording is triggered by the G-sensor, capturing critical moments. For manual recording, press the dedicated button to save specific clips. These modes ensure flexible and reliable recording, adapting to various driving scenarios. Use the manual recording feature to capture important events instantly, with files stored separately for easy access later.
Playing Back Videos on the Device
The Chortau Dash Cam allows you to play back videos directly on its built-in screen. Use the touchscreen to navigate through recorded clips, which are organized by date and time. Emergency recordings are stored separately and marked for easy access. To ensure clarity, videos are displayed with stamps showing the date, time, and GPS location (if GPS is enabled). For a closer look, you can pause, rewind, or zoom in on specific sections. This feature helps you review incidents or moments captured on the road with ease and precision.
Viewing GPS Tracking Data
To view GPS tracking data on your Chortau Dash Cam, ensure the GPS feature is enabled in the settings. The device automatically connects to GPS within a few minutes of startup. Recorded videos include GPS data, such as location, speed, and time stamps. To view the GPS path, transfer the video files to your computer and use compatible software like GX Player. This allows you to visualize your route on a map, providing a comprehensive overview of your journey. This feature is ideal for tracking trips, monitoring driving routes, and ensuring accurate location data for your recordings.
Transferring Files to a Computer
To transfer files from your Chortau Dash Cam to a computer, remove the micro SD card from the device and insert it into a card reader. Connect the reader to your computer and access the card’s files. You can also connect the dash cam directly to your computer using a USB cable. Once connected, open the device’s storage folder and copy the video and GPS files to your computer. Use compatible software, such as GX Player, to view GPS tracking data alongside your videos. Ensure the micro SD card is properly formatted before transferring files for optimal performance.
Memory Management
Proper memory management ensures your Chortau Dash Cam operates efficiently. Regularly format the micro SD card to maintain performance and prevent errors. The dash cam features loop recording, which automatically overwrites old files when storage is full, ensuring continuous recording. Organized file storage allows easy access to videos, while formatting options help maintain optimal memory usage for reliable operation.
Formatting the Micro SD Card
Formatting the micro SD card is essential for maintaining your Chortau Dash Cam’s performance. Before first use, insert a Class 10, 32GB micro SD card and format it via the camera’s menu. Formatting ensures proper functionality and prevents errors. Note that formatting will erase all data on the card, so save important files beforehand. Regular formatting is recommended to maintain optimal recording quality and prevent corruption. Always use a compatible card to ensure reliable operation and avoid potential issues with video recording and storage.
Understanding Loop Recording
Loop recording on your Chortau Dash Cam automatically overwrites the oldest files when the memory card is full, ensuring continuous recording without manual intervention. The dash cam supports up to a 32GB micro SD card, providing ample storage for your recordings. This feature is especially useful for long drives, as it eliminates the need to frequently replace or manage memory cards. Make sure to check your settings to customize the loop duration according to your preferences.
File Naming and Organization
The Chortau Dash Cam organizes recordings with a clear file naming system, using date and time stamps for easy identification. Videos are stored in folders based on recording modes, such as normal, event, or parking modes. This structure simplifies locating specific clips. The dash cam also supports memory card formatting directly through the menu, ensuring proper file management. Regularly transferring files to a computer helps maintain storage efficiency and prevents data loss. This organized approach makes it easier to review and manage your recordings effectively.
Troubleshooting Common Issues
This section helps resolve common issues like camera not turning on, video playback problems, GPS signal loss, and memory card errors. Follow troubleshooting steps or contact support for assistance.
Camera Not Turning On
If your Chortau dash cam fails to turn on, check the power supply and ensure the device is properly charged. Verify that the micro SD card is correctly inserted and formatted. Try resetting the camera by holding the power button for 10 seconds. If issues persist, contact Chortau support for further assistance.
Video Playback Issues
If you encounter issues playing back videos on your Chortau dash cam, ensure the micro SD card is properly inserted and formatted. Try viewing the footage on a computer using a compatible media player. If videos appear corrupted, check the card for errors or reformat it in the camera menu. Ensure the device is updated with the latest firmware. If problems persist, refer to the manual or contact Chortau customer support for assistance.
GPS Signal Problems
If your Chortau dash cam is experiencing GPS signal issues, ensure the device has a clear view of the sky for proper satellite connection. Restart the camera and check if the GPS is enabled in the settings. Update the firmware to the latest version, as outdated software may cause connectivity problems. If issues persist, reset the device to factory settings or contact Chortau customer support for further assistance. Ensure the GPS antenna is clean and free from obstructions for optimal performance.
Memory Card Errors
If your Chortau dash cam displays memory card errors, ensure the card is properly formatted and compatible. Use a Class 10 micro SD card with a capacity of 32GB or less. Format the card directly through the camera’s menu to avoid issues. Avoid using cards with adapters, as they may cause instability. If errors persist, try a different card or reset the camera to factory settings. For severe issues, contact Chortau support for assistance. Always use a high-quality card to prevent data loss and ensure smooth recording functionality.
After-Sales Service and Warranty
Chortau offers a 1-year warranty for dash cams. For any issues, contact support at support@chortau.cc. Their team ensures prompt assistance within 24 hours, guaranteeing customer satisfaction.
Chortau Warranty Policy
Chortau dash cams are backed by a 1-year warranty, covering manufacturing defects. For warranty claims, contact support@chortau.cc with your order ID. Chortau ensures a 24-hour response to resolve issues promptly, reflecting their commitment to customer satisfaction and product reliability.
Contacting Customer Support
For any inquiries or issues with your Chortau dash cam, contact their customer support team at support@chortau.cc. Include your order ID for faster assistance. The team responds within 24 hours. For more details, visit their official website or refer to the contact information in the manual. Chortau is committed to providing reliable support to ensure your satisfaction with their products.
Return and Replacement Process
If your Chortau dash cam is defective or not satisfactory, you can initiate a return or replacement within the warranty period. Contact support@chortau.cc with your order ID and details of the issue. The support team will guide you through the process, ensuring a smooth and efficient resolution. Chortau aims to resolve all return and replacement requests promptly to maintain customer satisfaction and trust in their products.
Chortau dash cams offer reliable performance and safety. Regular firmware updates ensure optimal functionality. Follow the manual for a seamless experience and enhanced driving security.
Final Tips for Optimal Use
- Always format the micro SD card before first use for optimal performance.
- Adjust the time zone and date/time settings to ensure accurate GPS tracking.
- Regularly update the firmware to access new features and improvements.
- Use a high-quality Class 10 micro SD card for reliable recording.
- Hide cables neatly to maintain a clean installation and avoid obstructions.
- Enable the parking monitor for added security when the vehicle is stationary.
- Check the exposure and WDR settings for improved video clarity in various lighting conditions.
- Use the screen saver or auto-shutdown feature to conserve battery life.
- Review and organize files regularly to manage memory effectively.
Staying Updated with Firmware
To ensure your Chortau dash cam performs at its best, regularly check for firmware updates. These updates often include bug fixes, feature enhancements, and performance improvements. Visit the official Chortau website or contact customer support to download the latest firmware version. Before updating, ensure the dash cam is fully charged and connected to a stable power source. Follow the instructions carefully to avoid interrupted updates, which could damage the device. Updating firmware helps maintain optimal functionality and unlocks new features for enhanced user experience.